Search results for "Patient Satisfaction"
It's not an admission, it's an experience
When former hospitalist M. Bridget Duffy, MD, became chief experience officer at the Cleveland Clinic last year, she explored every aspect of the hospital’s operation and set out to improve it. The changes instituted by her office of patient experience are making the Cleveland Clinic look and feel more like part of a very customer-service-oriented industry. That's no coincidence, say experts.
https://acphospitalist.acponline.org/archives/2008/02/cover.htm
15 Feb 2008
Improving patient satisfaction scores
The mere fact of being in the hospital is incompatible with happiness, which can make the task of improving patient satisfaction feel like an uphill battle.
https://acphospitalist.acponline.org/archives/2013/05/patientsat.htm
15 May 2013
Letter from the Editor
This month's issue includes articles on our 2014 Top Hospitalists, patient visitation policies, an innovative approach to discharge planning, and more.
https://acphospitalist.acponline.org/archives/2014/11/lfe.htm
15 Nov 2014
Tablets aren't just for doctors anymore
As part of a pilot, St. Rita's Medical Center in Lima, Ohio, distributed tablets with patient-centric software to patients on a cardiac step-down unit.
https://acphospitalist.acponline.org/archives/2014/03/success.htm
15 Mar 2014
The different ways hospitals pay
Incentive compensation aims to improve quality and productivity.
https://acphospitalist.acponline.org/archives/2010/10/money.htm
15 Oct 2010
Physician CEOs not associated with any difference in hospital quality, safety outcomes
A cross-sectional study found no relationship between whether a physician was the CEO of a hospital and the facility's HCAHPS scores or Leapfrog hospital safety grades, although patients were more willing to recommend a hospital if a physician was in charge.
https://acphospitalist.acponline.org/archives/2022/10/19/physician-ceos-not-associated-with-any-difference-in-hospital-quality-safety-outcomes.htm
19 Oct 2022
Vote for your favorite entry
ACP HospitalistWeekly's cartoon caption contest continues. Readers can vote for their favorite caption to determine the winner.
https://acphospitalist.acponline.org/weekly/archives/2013/10/23/6.htm
23 Oct 2013
Young hospitalists choosing locum tenens
Demand for temporary hospitalists is high
https://acphospitalist.acponline.org/archives/2017/02/young-hospitalists-locum-tenens.htm
15 Feb 2017
Recent Research
Early statin use in stroke, acute lung injury, and more.
https://acphospitalist.acponline.org/archives/2012/02/rr.htm
15 Feb 2012
Patient-centered care from admission to discharge
It's hard to increase time spent with patients, so improving the quality of the time is the only workable alternative.
https://acphospitalist.acponline.org/archives/2012/05/perspectives.htm
15 May 2012